Privacy Policy
Your privacy matters to us. This policy explains how dorimexial collects, uses, and protects your personal information when you use our financial education services in Australia.
Information We Collect
When you interact with our business model education platform, we collect several types of information to provide you with quality learning experiences and support services.
- Personal details including your name, email address, and phone number when you register for courses
- Educational background and professional experience to tailor course recommendations
- Payment information processed securely through our certified payment partners
- Learning progress data and course completion records for certification purposes
- Device information and IP addresses for security and technical support
We also collect information about how you use our website and learning platform. This helps us understand which topics interest you most and where we can improve our educational content.
How We Use Your Information
Your information serves specific purposes related to delivering quality financial education and maintaining our learning community.
We use your personal details to create your learning profile, send course updates, and provide technical support when you need help. Your progress data helps us track your achievements and issue proper certifications upon course completion.
We never sell your personal information to third parties. Any data sharing occurs only with service providers who help deliver our education services, such as payment processors or email delivery systems.
Your learning data remains confidential and is used solely for improving our curriculum and providing personalised recommendations for advanced courses that match your interests and career goals.
Data Storage and Security
We store your information on secure servers located in Australia, ensuring compliance with local privacy regulations and providing faster access to your learning materials.
Our security measures include encrypted data transmission, regular security audits, and restricted access protocols. Only authorised team members can access your personal information, and they do so only when necessary to provide support or improve services.
- SSL encryption protects data during transmission between your device and our servers
- Regular automated backups ensure your learning progress is never lost
- Multi-factor authentication protects your account from unauthorised access
- Annual security assessments by independent cybersecurity professionals
Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information that we fully respect and support.
You can request access to all personal information we hold about you, including your learning records and communication history. This request will be processed within 30 days, and we'll provide the information in a format that's easy to understand.
If any information is incorrect or outdated, you can ask us to correct it immediately. We'll update our records and notify any third parties who received the incorrect information, if applicable.
You have the right to request deletion of your personal information, though we may need to retain some records for legal compliance or legitimate business purposes, such as issued certifications.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our educational services and meet legal requirements.
Active learning accounts and associated data are maintained while you're enrolled in courses or accessing our platform. After account closure, most personal information is deleted within 12 months, except for:
- Certificate records, which we maintain permanently for verification purposes
- Financial transaction records, kept for seven years as required by Australian tax law
- Anonymised usage data for research and improvement purposes
If you want your data deleted sooner, contact us directly. We'll review your request and delete information where legally permissible.
Third-Party Services and International Transfers
Some of our trusted service providers operate outside Australia, particularly for payment processing and cloud storage services. When we transfer your data internationally, we ensure adequate protection measures are in place.
Our main data processing partners are located in countries with privacy laws equivalent to Australia's standards. We use contractual safeguards and certified providers to maintain your data protection regardless of location.
These transfers are limited to what's necessary for service delivery. For example, payment processors handle transaction data, while our learning management system providers process course progress information.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how students interact with our educational content.
Essential cookies enable basic website functionality and keep you logged into your learning dashboard. Analytics cookies help us see which course topics are most popular and where students might need additional support.
You can control cookie preferences through your browser settings. Disabling cookies won't prevent you from accessing our courses, though some convenience features may not work optimally.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data handling practices. Any updates will be posted on our website with clear notification of what has changed.
For major changes that affect how we use your information, we'll send direct email notifications to all active students at least 30 days before implementing the changes.
Continuing to use our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account and request data deletion.
Privacy Questions or Concerns?
Contact our privacy officer directly for any questions about how we handle your personal information:
help@dorimexial.com +61 8 8216 9000 34 Hordern Ln, Mosman NSW 2088, Australia